SHIPPING & RETURNS

Welcome to Wise Minds' Shipping & Returns Policy.

Our shipping methods are designed to ensure that your orders are delivered reliably. We believe in clear communication and transparency to build trust with our customers.

 

Shipping Times: Can take up to 2 weeks on some items.

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Order Processing:  Usually takes 2-3 business days, can take up to 5 business days depending on customer bank and/or holidays.

Our return policy is for defective products only. In case you need to return a defective product, we've got you covered.
 

Please send an email to support@wisemindsshop.org with subject line "DEFECTIVE RETURN REQUEST" to get started.

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Include in your email:

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• Customer Name

• Order Number

• Description Showing the Item Issue

• A Picture Or Video Showing the Defect

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Response emails will be sent within  24-72 hours of receipt.