SHIPPING & RETURNS

Welcome to Wise Minds' Shipping & Returns Policy.

Our shipping methods are designed to ensure that your orders are delivered promptly and reliably. We strive to keep the packaging efficient and the costs reasonable. We believe in clear communication and transparency to build trust with our customers.

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Order processing usually takes 3-5 business days, items normally ship within 4-5 business days.

Our return policy is for defective products only. In case you need to return a defective product, we've got you covered.
 

Please send an email to support@wisemindsshop.org with subject line "DEFECTIVE RETURN REQUEST" to get started.

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Include in your email:

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• Customer Name

• Order Number

• A Picture Showing the Item Issue

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Response emails will be sent within  24-72 hours of receipt.